Cancel/Change Order Policy

This policy explains how customers may cancel or modify orders placed with Nbaoshop.

1. Cancellation Window
  • Cancellations or modifications must be requested within 4 hours of order placement.
  • All times are based on Central Time (CT).
  • After 4 hours, requests may not be possible as the order may already be in processing or shipment.
2. How to Request

Customers may request changes by contacting:

Please include the order number and describe the change requested.

3. After the 4-Hour Window
  • Orders already processed or shipped cannot be modified or canceled.
  • Customers may refer to the Return & Refund Policy once the order is delivered.
4. Delivery Address Accuracy
  • Customers are responsible for ensuring the shipping address is accurate and complete.
  • Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Store Information
  • Store: Nbaoshop
  • Address: 1543 Shovel Mountain Road, Cypress Mill, TX 78663
  • Email: support@nbaoshop.com
  • Website: nbaoshop.com
  • Contact Page: Contact Us
  • Support Hours: 9:00 AM – 5:00 PM CT, Monday – Friday
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