At Nbaoshop, your satisfaction is very important to us. Please review the following terms regarding exchanges, cancellations, returns, and refunds.
1. Exchanges
We do not offer direct item-for-item exchanges. Please double-check your order details before checkout. If you need changes, you may cancel within the allowed timeframe and place a new order.
2. Order Cancellations
Orders may be canceled within 4 hours at no cost.
After 4 hours, cancellations may not be possible. If still eligible before shipping, a 10% cancellation fee applies.
To cancel, email us at support@nbaoshop.com with your order number.
3. Returns & Refunds
Return Window: 30 days from delivery.
Eligible Returns: Damaged items, wrong item shipped, or significant discrepancies from product description.